JungleMail 4 | Installation

Note: This tutorial applies to JungleMail 4 and earlier only. If you are working with JungleMail 5 this tutorial does not apply to your version of JungleMail.


JungleMail is a Farm Solution, therefore it should either be installed on a SharePoint On-Premise server or on a fully controllable SharePoint server in the cloud. 

For the SharePoint Online/Office 365 App go here.        

System requirements

  • Microsoft Windows Server 2008, 2008 R2, 2012, 2012 R2 
  • SharePoint Server 2010, SharePoint Foundation 2010, SharePoint Server 2013 or SharePoint Foundation 2013
  • Microsoft Internet Explorer 8 or later

Installation process

  1. Download the latest installer here.
  2. Copy the installer on the SharePoint server running the Central Administration service.
  3. The installation account must have at least the following permissions:
    - Member of the local server Administrators group (to install application files);
    - Member of the SharePoint Farm Administrators group (to deploy solutions to the farm);
    - SharePoint site collection administrator (to activate the features after installation).
  4. Restart the World Wide Web Publishing Service (W3SVC) before installation on every server running it in your SharePoint farm. You can use the iisreset /stop /noforce and iisreset /start command line commands. This will ensure that no system files that need to be updated are locked, which could cause the installation to fail.
  5. Launch JungleMail Installer from the SharePoint Server running Central Administration Service. The product will be automatically deployed to all other SharePoint Farm servers by the SharePoint Timer service.
    Note: Installation may cause 2-5 minutes of downtime.
  6. Wait for setup wizard to check if JungleMail can be installed from the current machine and then follow the instructions.
  7. Wait for setup wizard to check if JungleMail is already installed.
  8. Read and accept the end-user license agreement.
  9. Select Web Applications you wish to use JungleMail from.
  10. Wait for the installation to complete.
  11. Review the Installation log to ensure that the product was installed successfully, and click Close.

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