JungleMail | Configuring subscription and tracking

In order to track email opens, link clicks, subscribe, unsubscribe of external users or users connecting via external/mobile devices, the JungleMail Tracker and JungleMail Subscription Web Part need to be placed on an External SharePoint site collection with enabled anonymous access. To do this, we recommend creating a new web application and site collection. In this tutorial, you will learn how to set this up.

Note: using JungleMail as an internal communication tool it is not necessary to create an external site collection with enabled anonymous access. You can put the subscription or tracking web parts in separate pages in your internal site collection. Make sure all your internal recipients have Read access to the Tracking and Subscription Pages, and this SharePoint site has been added to the Local Intranet zone (Internet Explorer's security settings).

Step 1: Creating a new web application

1. Go to Central Administration and click Manage Web Applications under Application Management.

2. Click New.


  • Leave default Classic mode authentication value.
  • We recommend creating a new IIS web site and providing a meaningful name for it.
  • Use a default HTTP port 80 and specify the host header name, under which this website will be accessible from the internet.  Example: junglemail.yourdomain.com

  • Don’t forget to create a new Cname or host record in DNS according to the host header you specified.
  • Authentication provider: we recommend using NTLM, but you may use Kerberos if your network requires it.   
  • You want to allow Anonymous Access as this is a public site.   
  • There is no need to enable SSL, so we recommend leaving the default value.   
  • Under URL you will see an address by which the website will be accessible.      

  • EnovaPoint recommends creating a new application pool for better security and site manageability. You may create a new application pool account and register it as a managed account in SharePoint.
  • In the database field, enter the database name that is meaningful to you. Don't use spaces. For example: WSS_Content_JungleMailExternal

  • In Service Application Connections, select custom group of connections and disable all the unnecessary applications.

3. When all the settings are correct, click OK and wait for the new web application to be processed.

4. After creating the new web application, it can be verified in Central Administration.

5. It can also be verified in IIS.                   

The web application has been successfully created at this point!

Step 2: creating a new site collection

1. To create a site collection, go to Central Administration and click Create site collections under Application Management.

2. Select the externally accessible web application created in Step 1.
3. Specify a Title that reflects the purpose of the site and write a description that will appear over the ribbon.

4. Under URL, we recommend selecting an explicit path. However, if you would like to use this web application in the future for creating new site collections, you should select a default path and click 'Manage path' for creating multiple site collections.

5. The site template can be either a Team Site or a Blank Site. We recommend using a Blank Site.

6. Specify site collection administrators to access the site in altering mode. No other users should be granted permission to alter the site. Please ensure these users have strong passwords.

7. When all the settings are correct, click OK and wait for the new site collection to be created.
Now, anonymous access has to be configured for the created site collection.

Step 3: setting up the web site anonymous access

1. To enable anonymous user access to the external site, open the site. Sign in as a site collection administrator. Under Site Actions, click Site settings > Site permissions.
If you can’t open the site, please ensure you didn’t forget to create a new CName or host record in DNS according to the host header you specified. You should check your firewall settings, too.

2. Click Anonymous Access in the ribbon. In the Anonymous Access page, you can define what level of access anonymous users will have. You can choose between the following options:
  • Entire Web site (anonymous users can view the entire content).
  • Lists and libraries (anonymous users can view items only in lists and libraries that inherit permissions from the website).
  • Nothing (anonymous users cannot access any content).

3. Select Entire Web Site and click OK.

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